InvestigationWorkers Compensation — Immoral and Unethical
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Journalism/Investigation
InvestigationThe Age / Sydney Morning Herald & ABC Four Corners·27 Jul 2020

Workers Compensation — Immoral and Unethical

The financial scandal and human cost of Australia's failing workers compensation schemes

'Immoral and unethical': The financial scandal and human cost of Australia's failing workers compensation schemes. Workers whose lives have been ruined by insurers hell-bent on avoiding payouts.

Workers Compensation Immoral and Unethical — Adele Ferguson investigation into Australia's failing workers compensation schemes

The Age / Sydney Morning Herald & ABC Four Corners

Investigation · 27 Jul 2020

The Investigation

"Immoral and unethical": The financial scandal and human cost of Australia's failing workers compensation schemes.

Workers compensation is supposed to provide a safety net designed to return injured employees to the workplace and provide assistance to those so badly hurt that they can no longer hold down a job. Australian workers are guaranteed these protections by law, but there is disturbing evidence the system is failing badly.

On Monday, reporter Adele Ferguson reveals the scandalous state of workers compensation schemes in Australia, in a joint Four Corners, The Age and Sydney Morning Herald investigation. Four Corners examines the insurance companies contracted to run Australia's largest workers compensation schemes and files and claims.

"The decisions that I've seen in our investigations are not only unjust and unreasonable and wrong, some of them are downright immoral and unethical." — Regulator.

'The decisions that I've seen in our investigations are not only unjust and unreasonable and wrong, some of them are downright immoral and unethical.' — Regulator on Australia's workers compensation schemes.

While workers often lose out, the compensation business is lucrative for those operating it. "You can just imagine how many people and organisations are circling around that pool of money and trying to make a buck out of it." — MP and former workers compensation lawyer.

This revealing investigation will expose who the winners and losers are in the workers compensation scandal. Billions of dollars are set aside for these compensation schemes, yet some injured workers say their lives have been ruined by insurers hell-bent on avoiding payouts.

$B+Set aside for compensation schemes
$4Bicare funding shortfall revealed
2020Year of investigation
Impact
  • Exposed the financial scandal at the heart of Australia's workers compensation schemes
  • Revealed how injured workers were being denied payouts by profit-driven insurers
  • Prompted government scrutiny of icare and other workers compensation administrators
  • Contributed to calls for reform of the workers compensation regulatory framework
  • Brought the human cost of the failing system to national attention
Details

Published

27 Jul 2020

Outlet

The Age / Sydney Morning Herald & ABC Four Corners

Reporter

Adele Ferguson

Read Investigation
Investigation Timeline

Exposing the Workers Compensation Scandal

Early 2020

Investigation begins

Adele Ferguson begins investigating Australia's workers compensation schemes, drawing on documents, regulators, and injured workers.

27 Jul 2020Key Event

Investigation broadcast

The joint Four Corners/Age/SMH investigation airs, revealing the immoral and unethical practices at the heart of the workers compensation system.

Aug 2020Key Event

icare scandal deepens

Following the broadcast, further revelations emerge about icare — including a $4 billion funding shortfall and a salary scandal that forces a senior resignation.

Late 2020Key Event

Government scrutiny

The investigation prompts parliamentary scrutiny of icare and calls for reform of the workers compensation regulatory framework.

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